Today, a client shouted at me at work. By the time he had finished what he had to say, I was seeing red and feeling hot and flushed. What a day. I don't deserve to be shouted at, but this guy went on and on and the next thing I can expect is a complaint. Next thing I am going to do is consider whether I need to stay here any longer, of this is all the thank you I ever get. How bloody uncivilized.